TY  - BOOK
AU  - Stutts,Alan T.
AU  - Wortman,James
TI  - Hotel and lodging management: an introduction 
SN  - 0471474479 (cloth)
AV  - TX 911.3.M27 S78 2006
PY  - 2006///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - HOSPITALITY INDUSTRY
KW  - MANAGEMENT
N1  - Includes glossary and index; Chapter 1 Growth and development of the lodging industry--Chapter 2 Organizational structure--Chapter 3 The front offices--Chapter 4 Hosekeeping--Chapter 5 The marketing and sales department--Chapter 6 Human resource management--Chapter 7 Hotel food and beverage--Chapter 8 Loss prevention and security--Chapter 9 The general manager--Chapter 10 Yield management
ER  -