TY - BOOK AU - Thill,John V. AU - Bovee,Courtland L. TI - Excellence in business communication SN - 013141965X AV - HF 5718.2 T44E 2005 PY - 2005/// CY - Upper Saddle River, N.J. PB - Pearson Prentice Hall KW - BUSINESS COMMUNICATION KW - UNITED STATES KW - CASE STUDIES N1 - John V. Thill's name appears first on earlier editions; Supplemented by a companion Web site. Various other multi-media instructional materials are available to supplement the text; Includes appendix and index; Understanding the foundations of business communication--Applying the three-step writing process--Writing letters memos e-mail and other brief messages--Preparing reports and oral presentations--Writing employment messages and interviewing for jobs ER -