TY  - BOOK
AU  - Camp,Robert C.
TI  - Business process benchmarking: finding and implementing best practices 
SN  - 0873892968 (acidfree, recycled paper)
AV  - HD62.15 C35B 1995
PY  - 1995///
CY  - Milwaukee, Wis.
PB  - ASQC Quality Press
KW  - BENCHMARKING (MANAGEMENT)
N1  - Includes bibliographical references (p. 407-422) and index
ER  -