TY - BOOK AU - Gilmore, Shirley A. TI - Cases in human resource management in hospitality SN - 0131119834 AV - TX 911.3.P4 G54C PY - 2005/// CY - Upper Saddle River PB - Pearson Prentice Hall KW - HOSPITALITY INDUSTRY KW - PERSONNEL MANAGEMENT KW - CASE STUDIES ER -