TY - BOOK AU - Johnston, Mark W. TI - Relationship selling and sales management SN - 0071113428 AV - HF 5438.25 J63R 2005 PY - 2005/// CY - Boston PB - McGraw-Hill KW - SELLING KW - CUSTOMER RELATIONS KW - RELATIONSHIP MARKETING N1 - includes bibliogramphical references and index ER -