TY - BOOK AU - Bowie,David AU - Buttle,Francis TI - Hospitality marketing: an introduction SN - 0750652454 (pbk) AV - TX 911.3.M3 B68H 2004 PY - 2004/// CY - Amsterdam PB - Elsevier KW - HOSPITALITY INDUSTRY KW - MARKETING KW - HOTELS N1 - Includes index; Part A : Introduction; Part B : Pre-encounter marketing; Part C : Encounter marketing; Part D : Post-encounter marketing ER -