TY - BOOK AU - Zuckerman,Amy TI - ISO 9000 made easy: a cost-saving guide to documentation and registration SN - 0814402526 AV - TS156 .Z82I 1995 PY - 1995/// CY - New York PB - AMACOM KW - QUALITY CONTROL KW - STANDARDS KW - Quality assurance KW - Standards N1 - Includes index ER -