TY  - BOOK
AU  - Harding, Keith
AU  - Henderson,Paul
TI  - High season : English for the hotel and tourist industry
SN  - 0194513084
AV  - PE 1116.R47 H37H 2002
PY  - 2002///
CY  - Oxford
PB  - Oxford University
KW  - ENGLISH LANGUAGE
KW  - TEXTBOOK FOR FOREIGN SPEAKER
N1  - Types of accommodation--Hotel facilities--Staffing and internal organization--Reservations and check-in--Hotel and restaurant servies--Money matters--Dealing with complanints--Oft-site services--The business traveller
ER  -