TY  - BOOK
AU  - George,Michael L
TI  - Lean Six Sigma for service : How to ues Lean-Speed
SN  - 0071418210
AV  - TS 156 G46L 2003
PY  - 2003///
CY  - New York
PB  - Mc Graw - Hill
KW  - SIX SIGMA (QUALITY CONTROL STANDARD)
KW  - Service industries
KW  - Quality Control
KW  - Statistical methods
KW  - QUALITY CONTROL
KW  - STATISTICAL METHODS
N1  - Includes index
ER  -