TY - BOOK AU - "Gupta,Praveen" TI - Six Sigma Business scorecard SN - 0071417303 AV - TS 156 G86S 2004 PY - 2004/// CY - New York PB - Mc Graw - Hill KW - SIX SIGMA (QUALITY CONTROL STANDARD KW - PRODUCTION MANAGEMENT KW - STATISTICAL METHODS KW - QUALITY CONTROL N1 - Includes index ER -