TY - BOOK AU - Bardi,James A. TI - Hotel front office management SN - 047101396X (cloth:alk.paper) AV - TX 911.3.M27 B37H 2003 PY - 2003/// CY - Hoboken, NJ. PB - John Wiley & Sosn KW - HOTEL MANAGEMENT N1 - Includes glossary and index; Chapter 1 Introduction to hotel management; Chapter 2 Hotel organization and the front office manager; Chapter 3 Effective interdepartmental communications ER -