TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The management and control of quality SN - 0538882425 AV - TS 156 E92M 1999 PY - 1999/// CY - Cincinnati, Ohio PB - South-Western College Pub. KW - QUALITY CONTROL KW - TOTAL QUALITY MANAGEMENT KW - QUALITY ASSURANCE N1 - Includes bibliographical references and index UR - http://lcweb.loc.gov/catdir/toc/98-3009.html ER -