TY - BOOK AU - Doyle,Peter AU - Bridgewater,Susan TI - Innovation in marketing SN - 0750641215 AV - HF 5415.13 I66 2000 PY - 2000/// CY - Oxford PB - Butterworth - Heinemann KW - MARKETING KW - MANAGEMENT KW - CASE STUDIES KW - SERVICE INDUSTRIES KW - TECHNOLOGICAL INNOVATIONS N1 - Includes index ER -