TY  - BOOK
AU  - Lovelock,Christopher H.
TI  - Managing Services: Marketiny,operations anek Human
SN  - 0135513839
AV  - T 58.64 L68M 1988
PY  - 1988///
CY  - Englewood Cliffs, New Jersey
PB  - Prentice - Hall
N1  - Includes Index
ER  -