TY  - BOOK
AU  - Mohamed,H.Peeru
AU  - Sagadevan,A
TI  - Customer relationship management : a step-by-step
SN  - 8125912053
AV  - HF 5415.5 M63C 2002
PY  - 2002///
CY  - New Delhi
PB  - Vikas Publishing House
KW  - CUSTOMER RELATIONS
N1  - Includes index
ER  -