TY - BOOK AU - Newell,Susan TI - Managing knowledge work SN - 0333962990 AV - HD 30.2 N48M 2002 PY - 2002/// CY - New York PB - Palgrave KW - KNOWLEDGE MANAGEMENT KW - KNOWLEDGE WORKERS KW - INFORMATION TECHNOLOGY KW - MANAGEMENT N1 - Includes bibliographical references and index ER -