TY - BOOK AU - Campbell,Nancy TI - Writing effective policies and procedures : a step SN - 081447960x AV - HD 38.15 C35W 1997 PY - 1997/// CY - New York PB - AMACOM KW - MANAGEMENT KW - HANDBOOK, MANUALS, ETC KW - BUSINESS WRITING N1 - Includes bibliographical references and index ER -