TY  - BOOK
AU  - Fearn-Banks,Kathleen
TI  - Crisis communications : a casebook approach
SN  - 0805819223
AV  - HD 59 F42C 1996
PY  - 1996///
CY  - Mahwah, NJ
PB  - Lawrence Erlbaum Associates
KW  - PUBLIC RELATIONS
KW  - MANAGEMENT
KW  - CASE STUDIES
KW  - Crisis management
KW  - Case studies
KW  - Advertising
N1  - Includes bibliographical references and index
ER  -