TY  - BOOK
AU  - Mc Lean,Cheryl
TI  - Customer service letters ready to go !
SN  - 0844235679
AV  - HF 5415.5 M34C 1995
PY  - 1995///
CY  - Lincolnwood , ILLinois
PB  - NTC Business Books
KW  - CUSTOMER SERVICES
KW  - COMMERCIAL CORRESPONDENCE
ER  -