TY - BOOK AU - Gerson,Sharon J TI - Technical writing : process and product SN - 013020871x AV - PE 1475 G47T 2000 PY - 2000/// CY - Upper Saddle River, N.J. PB - Prentice - Hall KW - ENGLISH LANGUAGE KW - TECHNICAL ENGLISH KW - RHETORIC KW - TECHNICAL WRITING N1 - Includes bibliographical references (P 479-482) and index ER -