TY  - BOOK
AU  - Focazio,Martin T
TI  - E-Factor : building a 24/7 customer-centric, elect
SN  - 0814404898
AV  - HF 5548.32 F62E 2001
PY  - 2001///
CY  - New York
PB  - AMACOM
KW  - ELECTRONIC COMMERCE
N1  - Includes index
ER  -