TY - BOOK AU - Temporal,Paul AU - Trott,Martin TI - Romancing the customer : Maximizing Brand Value Through Powerful Relationship Management SN - 0471846155 AV - HF 5415.55 T45R 2001 PY - 2001/// CY - SIngapore PB - John Wiley & sons KW - RELATIONSHIP MARKETING KW - BRAND NAME PRODUCTS KW - MARKETING N1 - Includes index ER -