TY - BOOK AU - Tricker,Ray TI - ISO 9000 for small business : a guide to cost effe SN - 0750632917 AV - TS 156.6 T74I 1997. PY - 1997/// CY - Oxford PB - Butterworth - Heinemann KW - ISO 9000 SERIES STANDARDS KW - SMALL BUSINESS KW - QUALITU CONTROL KW - QUALITY CONTROL KW - STANDARDS N1 - Includes bibliographical references and index ER -