TY - BOOK AU - Russell,Roberta S. AU - Taylor,Bernard W. TI - Operations management SN - 013034834 AV - TS 155 R87O 2003 PY - 2003/// CY - Upper Saddle River, N.J. PB - Prentice-Hall KW - PRODUCTION MANAGEMENT KW - QUALITY CONTROL N1 - Includes index; The strategic importance of operations--Designign the operating systems--Managing the supply Chain--Ensurign quality ER -