TY - BOOK AU - Tom Sant TI - Persuasive business proposals : writing to win more customers.. SN - 0814471536 AV - HF 5718.5 S26P 2004 PY - 2004/// CY - New York PB - AMACOM KW - PROPOSAL WRITING IN BUSINESS KW - PERSUASION (RHETORIC) N1 - Includes index ER -