TY  - BOOK
AU  - Robert S.Kaplan
AU  - David P.Norton
TI  - The balanced scorecard : translating strateg into action
SN  - 0  875846513
AV  - HD 56 K36B 1996
PY  - 1996///
CY  - Boston, Mass.
PB  - Harvaro Business School Press
KW  - INDUSTRIAL PRODUCTIVITY
KW  - MEASUREMENT
KW  - STRATEGIC PLANNING
KW  - ORGANIZATIONAL EFFECTIVENESS
KW  - EVALUATION
N1  - Includes index
ER  -