TY  - BOOK
AU  - John P.Kotter
TI  - The heart of change : real-life stories of how people..
SN  - 1578512549
AV  - HD 58.8 K67H 2002
PY  - 2002///
CY  - Boston
PB  - Harvard Business School Press
KW  - ORGANIZATIONAL CHANGE
ER  -