TY - BOOK AU - Conrad Lashley TI - Hospitality retail management : unit manager's guide SN - 0750646160 AV - TX 911.3.M27 L37H 2000 PY - 2000/// CY - Oxford PB - Butterworth-Heinemann KW - HOSPITALITY INDUSTRY KW - MANAGEMENT KW - PERSONNEL N1 - Includes index ER -