TY  - BOOK
AU  - Sharon Penfold
TI  - Change management for information services
SN  - 1857392817
AV  - Z 674.4 P46C 1999
PY  - 1999///
CY  - London
PB  - Bowker Saur
KW  - INFORMATION SERVICES
N1  - Includes appendix and index
ER  -