TY  - BOOK
AU  - David Siegel
TI  - Futurize your enterprise : business strategy in the age of the e-customer
SN  - 0471357634
AV  - HD 69.P75 S53F 1999
PY  - 1999///
CY  - New York
PB  - John Wiley and Sons
KW  - INDUSTRIAL PROJECT MANAGEMENT
KW  - TOTAL QUALITY MANAGEMENT
N1  - Includes index
ER  -