TY  - GEN
AU  - Ricciuti, Martin  
AU  - Dutta, Pushan Kumar
AU  - Bogrekci, Ismail  
AU  - Suseelan, Sumeet
TI  - Airline customer experience : digitalization in passenger services
SN  - 9781041037330
AV  - HE 9787 A47 2026
PY  - 2026///
CY  - Abingdon, Oxon : New York, NY
PB  - Routledge
KW  - AIRLINES
KW  - AIRPLANE
KW  - OCCUPANTS
KW  - AIR
KW  - TRAVEL
KW  - CUSTOMER RELATIONS
N1  - Passenger-centric aviation : the role of digitalization from booking to Boarding -- Digital-Savvy passengers : redfining travel experiences through AI automation and hyper-personalization -- Expectations and elevated experiences of the digital-savvy pasenger in the modern aviation industry -- The role of mobile applications in streamlining passenger services and engagement -- Telemedicine solutions for passenger and crew health in aviation
ER  -