TY - BOOK AU - Newton, Richard, TI - The management consultant: mastering the art of consultancy SN - 9780273730873 AV - HD 69.C6 N48M 2010 PY - 2019/// CY - New York PB - Pearson KW - BUSINESS CONSULTANTS N1 - Includes bibliographical references and index; Understanding consultants and consultancy -- Consultants and consultancy -- Why does anyone buy consultancy? -- Your consulting service -- The three core processes of client-centric consulting -- Consulting engagements -- Finding and winning work -- Delivering consulting engagements and satisfying clients -- The alternative approach - process consulting and facilitation -- Closing engagements and sustaining results -- High-performance consulting -- Developing long-term client relationships -- The ethical dimension -- The language of consulting -- Knowing when to say no -- Key consulting tips -- The client's perspective - buying consultancy ER -