TY - BOOK AU - Johansson, Henry J. TI - Business process reengineering: breakpoint strategies for market dominance SN - 9780471950882 AV - HD 62.15 B87 1993 PY - 1993/// CY - Chichester [England], New York PB - Wiley KW - TOTAL QUALITY MANAGEMENT KW - JUST-IN-TIME SYSTEMS KW - INDUSTRIAL MANAGEMENT KW - REENGINEERING (MANAGEMENT) N1 - What is the New Thinking? -- Why the New Thinking? -- Understanding Processes -- Putting the China Back Together -- Searching for BreakPoints -- The New Assets -- Process Management in Large Businesses -- Organizing and Managing for Success -- A Final Word ER -