TY  - BOOK
AU  - Mergel, Ines,
AU  - Greeves, Bill
TI  - Social media in the public sector field guide : designing and implementing strategies and policies
SN  - 9781118109939
AV  - JF 1525.A8 M47S 2013
PY  - 2013///
CY  - San Francisco
PB  - Jossey-Bass
KW  - INTERNET IN PUBLIC ADMINISTRATION
KW  - SOCIAL MEDIA
KW  - POLITICAL ASPECTS
KW  - POLITICAL PARTICIPATION
KW  - TECHNOLOGICAL INNOVATIONS
N1  - Includes bibliographical references and index; 1. How did we get here -- 2. The tools : where do I start? -- 3. Policy and implementation -- 4. Where do we go from here?
ER  -