TY - BOOK AU - George, Bill TI - 7 lessons for leading in crisis T2 - Warren Bennis signature series SN - 9780470531877 AV - HD 57.7 G36S 2009 PY - 2009/// CY - San Francisco, CA PB - Jossey-Bass KW - CRISIS MANAGEMENT KW - LEADERSHIP KW - ADMINISTRATIVE PERSONNEL KW - FINANCIAL MANAGEMENT KW - COMMERCE N1 - "A Warren Bennis book"--Prelim. p; Includes bibliographical references (pages 133-137); Introduction. The ultimate test of leadership -- Lesson 1. Face reality, starting with yourself -- Lesson 2. Don't be Atlas: get the world off your shoulders -- Lesson 3. Dig deep for the root cause -- Lesson 4. Get ready for the long haul -- Lesson 5. Never waste a good crisis -- Lesson 6. You're in the spotlight: follow true north -- Lesson 7. Go on offense, focus on winning now -- Conclusion. Crisis may be your defining moment ER -