TY - BOOK AU - Armstrong, Gary AU - Kotler, Philip TI - Marketing: an introduction SN - 9781292016788 AV - HF 5415 A75M 2015 PY - 2015/// CY - Boston PB - Pearson KW - MARKETING N1 - Includes appendix, glossary and index; defining marketing and the marketing process -- understanding the marketplace and customer value -- designing a customer value-driven marketing strategy and marketing mix ER -