TY - BOOK AU - Mackay, Harvey TI - Pushing the envelope: all the way to the top SN - 9780345432957 AV - HD 31 M32P 1999 PY - 1999/// CY - New York PB - Ballantine Books KW - INDUSTRIAL MANAGEMENT KW - CREATIVE ABILITY IN BUSINESS N1 - Includes index; Section One : How to Be A #10 -- Section Two : Licking the Competition -- Section Three : How I Pushed the Envelope -- Section Four : The Flap on Management -- Section Five : Going Frist Class ER -