TY - DATA AU - Jarurat Thammawong TI - Instructional Material English for Hotel Staff AV - PE 1116.H6 J37I 2017 PY - 2017/// CY - Udonthani PB - Faculty of Humanities and Social Sciences Udon Thani Rajabhat University KW - ENGLISH LANGUAGE KW - CONVERSATION AND PHRASE BOOKS (FOR RESTAURANT AND HOTEL PERSONNEL) KW - STUDY AND TEACHING KW - FOREIGN SPEAKERS KW - SELF-INSTRUCTION N1 - Chapter 1: Introduction to Hotels -- Chapter 2: Reservations -- Chapter 3: Checking In -- Chapter 4: Hotel Facilities and Services -- Chapter 5: Housekeeping Services -- Chapter 6: Restaurant -- Chapter 7: Dealing with Complaints -- Chapter 8: Checking Out UR - http://portal5.udru.ac.th/ebook/pdf/upload/18rHvR3p8bHpZ1ARrfVZ.pdf ER -