TY - DATA AU - Ratana Watawatana TI - Instructional Material English for Hotel 1 AV - PE 1116.H6 R37I 2017 PY - 2017/// CY - Udonthani PB - Faculty of Humanities and Social Sciences Udon Thani Rajabhat University KW - ENGLISH LANGUAGE KW - CONVERSATION AND PHRASE BOOKS (FOR RESTAURANT AND HOTEL PERSONNEL) KW - STUDY AND TEACHING KW - FOREIGN SPEAKERS KW - SELF-INSTRUCTION N1 - Unit 1 : Hotel staff and their duties -- Unit 2 : Being courteous -- Unit 3 : Welcoming guests -- Unit 4 : Checking in and checking out -- Unit 5 : Room type and facilities Unit 6 : Reservations and room rate -- Unit 7 : Dealing with problem at the front office -- Unit 8 : At the house keeping department -- Unit 9 : Receiving guest at restaurant -- Unit 10 : Taking orders UR - http://portal5.udru.ac.th/ebook/pdf/upload/19XX511GX600R55Xm3i6.pdf ER -