TY - BOOK AU - Chibili, Michael N. TI - Modern hotel operations management SN - 9789001878900 AV - TX 911.3.M27 C44M 2016 PY - 2016/// CY - Groningen PB - Noordhoff Uitgevers KW - HOTEL MANAGEMENT N1 - The rooms department; Managing hospitality services; Managing quality in the hospitality industry ER -