TY  - BOOK
AU  - Evenson, Renee
TI  - Customer service training 101 : Quick and easy techniques that get great results
SN  - 9780814438916
AV  - HF 5415.5 E83C 2018
PY  - 2018///
CY  - New York
PB  - AMACOM, American Management Association
KW  - CUSTOMER SERVICES
KW  - CUSTOMER RELATIONS
KW  - EMPLOYEES
KW  - TRAINING
N1  - Putting your best face forward; Putting your customers first; Putting it all together
ER  -