TY - BOOK TI - Giving effective feedback: Check in regularly, handle conversations, bring out the best. / T2 - 20 minute manager series SN - 9781625275424 AV - HF 5549.5.C6 G58 2014 PY - 2014/// CY - Boston PB - Harvard Business Review Press KW - COMMUNICATION IN PERSONNEL MANAGEMENT KW - INTERPERSONAL COMMUNICATION KW - COMMUNICATION IN MANAGEMENT KW - SUPPERVISION OF EMPLOYEES KW - PROBLEM EMPLOYEES N1 - Why feedback matters page 1-10; Choosing when to give feedback page 11-24; Conducting a feedback discussion page 25-42; Developing an action plan page 43-54; Handling difficult feedback situations page 55-70; Creating a receptive climate for feedback page 71-80 ER -