TY - BOOK AU - Miller,Jack E. AU - Walker,John R. TI - Supervision in the hospitality industry: applied human resources SN - 9781118071786 AV - TX 911.3.P4 M647S 2012 PY - 2012/// CY - Hoboken, N.J. PB - Wiley KW - HOSPITALITY INDUSTRY KW - PERSONNEL MANAGEMENT N1 - Includes gossary and index; Supervision; Equal qpportunity, diversity, recruitment, and performance standards; Creating a positive work environment; Maintaining high performance ER -