TY - BOOK AU - Bamber, Greg J. AU - Gittell,Jody Hoffer AU - Kochan,Thomas A. TI - Up in the air: how airlines can improve performance by engaging their employees SN - 9780801447471 AV - HD 8039 B35U 2009 PY - 2009/// CY - New York PB - ILR Press KW - AIRLINES KW - UNITED STATES KW - EMPLOYEES KW - PERSOMEL MANAGEMENT KW - LABORUNIONS KW - INDUSTRIAL RELATIONS KW - PERSONNEL MANAGEMENT KW - LABOR UNIONS N1 - Includes idnex; Low-cost competition in the airline industry; Developments in the U.S.A. airline industry; Nordenflycht, Andrew von ER -