TY  - BOOK
AU  - Ulmer, Robert R., 1969-
AU  - Sellnow,Timothy L.
AU  - Seeger,Matthew W.
TI  - Effective crisis communication : moving from crisis to opportunity
SN  - 9781452257518
AV  - HD 49 U55E 2015
PY  - 2015///
CY  - London
PB  - SAGE
KW  - CRISIS MANAGEMENT
KW  - EMERGENCY MANAGEMENT
KW  - COMMUNICATION IN MANAGEMENT
KW  - COMMUNICATION IN ORGANIZATIONS
N1  - Includes bibliographical references and indexes; Chapter 1 Defining Crisis Communication; Chapter 2 Understanding crisis Communication theory and practice; Chapter 3 Lessons on effective crisis Communication
ER  -