TY - BOOK AU - Thompson,Leigh L. TI - The mind and heart of the negotiator SN - 9780132827669 AV - HD 58.6 T46M 2012 PY - 2012/// CY - Boston PB - Pearson Education Inc. KW - NEGOTIATION IN BUSINESS N1 - Includes appendix and index; Part l Essentials of negotiation; Part ll Advanced negotiation skills; Part lll Applications and special scenarios ER -