TY - BOOK AU - Russell,Roberta S. AU - Chase, Richard B. TI - Operations and supply chain management SN - 9781118808900 AV - HD 38.5 R87O 2014 PY - 2014/// CY - Hoboken PB - Wiley KW - BUSINESS LOGISTICS KW - MANAGEMENT KW - PRODUCTION MANAGEMENT KW - INDUSTRIAL MANAGEMENT N1 - 1 Operations and supply chain strategy; 2 Ensuring quality; 3 Process capability and statistical process control ER -