TY  - BOOK
AU  - Solis, Brian
TI  - What's the future of business?: changing the way businesses create experiences 
SN  - 9781118456538
AV  - HF 5415.5 S64W 2013
PY  - 2013///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - CUSTOMER RELATIONS
KW  - CUSTOMER SERVICES
KW  - SOCIAL MEDIA
KW  - CONSUMERS
N1  - Sorry We're closed : How to survive digital darwinism; The journey of business transformation; Meet the new generation of customers generaton c
ER  -