TY - BOOK AU - Cialdini,Robert B. TI - Influence: the psychology of persuasion SN - 9780061241895 AV - BF 774 C52I 2007 PY - 2007/// CY - New York PB - Quill KW - INFLUENCE (PSYCHOLOGY) KW - PERSUASION (PSYCHOLOGY) KW - COMPLIANCE N1 - Includes index; We eapons of influence; Reciprocation : The old give and take ...and take; Commitment and consistency : hobgoblins of the mind ER -