TY  - BOOK
AU  - Kaufman,Tammie J.
AU  - Lashley,Conrad
AU  - Schreier,Lisa Ann
ED  - ScienceDirect (Online service)
TI  - Timeshare management: the key issues for hospitality managers 
T2  - Hospitality, leisure and tourism
AV  - TX 911.3.M27 K38T 2009
PY  - 2009///
CY  - Amsterdam, Boston
PB  - Elsevier/Butterworth-Heinemann
KW  - HOSPITALITY INDUSTRY
KW  - MANAGEMENT
KW  - TIMESHARING (REAL ESTATE)
KW  - RESORTS
N1  - Includes bibliographical and index; Vacation ownership resort development : an overview; The vacation owner; The community; Marketing vacation ownership resorts; The 12-step sales process: part 1; The 12-step sales process: part 2; Points vs. weeks; The role of exchange company; Financing in the timeshare industry; Managing service quality in timeshare operations; Human resources in timeshare operations; Condominium hotels; Vacation ownership expansion
ER  -